There really is no substitute for seeing these features for yourself - call us now to arrange a demo and see all that we have to offer!  However, to give you a sampling we've included a list below of some of the main features we currently offer. 

About Inmate Messaging

• Proprietary messaging solution (you retain 100% control of message routing and security)
• Inmate and Public messaging
  • Control inbound and outbound message routing with options to automatically route, withhold delivery, or require approval based on sender, receiver, message content, and other filters
  • Powerful message scoring capabilities including keywords, sender, receiver, etc.
  • Messages can be viewed at Kiosk or can be printed with barcode for direct inmate delivery (where no Kiosk is available)
  • Multiple security settings
  • Confidentiality options
• Inmate and Staff messaging allows inmate’s to submit requests
  • Custom configure the “message tree” to make request submission easy for the inmate and automatically route to appropriate user or groups of users based on request
  • Available to Correctional Staff and Vending Staff (allows resolution of vending related issues directly by vending staff without consuming jail staff time)
  • Escalation and follow-up methods
  • Audit trail of issue resolution
  • Powerful message search