There really is no substitute for seeing these features for yourself - call us now to arrange a demo and see all that we have to offer!  However, to give you a sampling we've included a list below of some of the main features we currently offer. 

About Trust Accounting / Inmate Banking

• GAAP Double-entry Accounting
• Track negative balances/liens through full-featured Receivables module
• Powerful Transaction and Fund Allocation management
  • Control allocation of funds based on transaction type, point of transaction, account, account status, and other information
  • Control transaction and balance limits (eg. min/max) based on transaction type, point of transaction, account, account status, and other information
  • Control transaction fees
• Booking/Release Wizards
• Check Management
  • Check encoding features available
  • Customizable check formats
  • Check batch sharing and strict control over check batches
  • Positive Pay export files
  • Print check signatures on checks
• Bank Reconciliation (including automated statement import and reconciliation)
• Transactions
  • Security can control which Users/Accounts are permitted to perform which tpes of transactions and with what limits
  • Customizable receipts
  • Signature capture
  • Easy-to-use Wizard guides Users through process of fixing errors
• Customizable Account Groups - Account Groups allow you to group inmates for the purposes of:
  • Security – what features they can access from the Kiosk, Web and Phone services
  • Commissary – product availability and pricing
  • Accounting – transaction limits, etc.
  • Messaging
  • General - general grouping for reporting and other purposes
• Indigent Management
• Obligations
• Receivables including automated payment and receivables recapture/recovery
• Bills / Site Charges
  • Setup recurring Site Charges
  • Schedule automatic Site Charges

About Cash Management

• Cash Tills
• Bill Acceptor (cash machine) integration
• Automatically counts cash
• Checks for fraudulent bills
• Easy cash reconciliation
• Detailed chain of custody

About Commissary Management

• Multi-vendor
• Multi-warehouse – complex warehouse modeling
• Cashless Smart Card vending
• Centralized commissary management across multiple Sites
• Multi-lingual product and product category listing
• Product images
• Inventory Management
• Order processing and tracking
• Allow Order adjustments by inmate, correctional or vendor staff
• Order returns and credits
• Options to allow purchases dependant on inventory levels (allow negative inventory or prevent ordering of product that is not in stock)
• Tax configuration by product
• Commission configuration by product
• Commissary Orders can be placed by Inmate Kiosk, Public Lobby Kiosk, Phone, Website, or Correctional/Commissary staff
• Product pricing, availability, quantity limitations based on product, inmate, inmate status, groups, dates, and purchase history
• Ability to set different product pricing and availability depending upon point-of-sale (eg. Kiosk, Phone, Web, etc.)

About Cashless Vending

• Stored-value Smart Cards
• Using the Inmate Kiosk, withdraw funds from the Inmate’s Trust Account directly on to the stored-value Smart Card
• Control and monitor inmate spending (card balance, per transaction, and daily spending limits)
• Increase your revenues by offering Inmate Vending services
  • Increased sales by providing product on demand for short-stay inmates (as opposed to the traditional and slow commissary process)
  • Enjoy revenues that are multiples of your current commissary revenues

About Messaging

• Proprietary messaging solution (you retain 100% control of message routing and security)
• Inmate and Public messaging
  • Control inbound and outbound message routing with options to automatically route, withhold delivery, or require approval based on sender, receiver, message content, and other filters
  • Powerful message scoring capabilities including keywords, sender, receiver, etc.
  • Messages can be viewed at Kiosk or can be printed with barcode for direct inmate delivery (where no Kiosk is available)
  • Multiple security settings
  • Confidentiality options
• Inmate and Staff messaging allows inmate’s to submit requests
  • Custom configure the “message tree” to make request submission easy for the inmate and automatically route to appropriate user or groups of users based on request
  • Available to Correctional Staff and Vending Staff (allows resolution of vending related issues directly by vending staff without consuming jail staff time)
  • Escalation and follow-up methods
  • Audit trail of issue resolution
  • Powerful message search

About Reporting

• On-screen analysis
• Drill-down and drill-through
• Charting
• Custom ad-hoc reporting
  • No programming knowledge required
  • Simply select your source data and apply basic filters
  • Perform additional sorting and filtering on-screen as easily as you would in Excel
  • Custom format column order, column names, widths, formats, grouping, subtotals, and more
  • Export results or preview/print
• Automatically save report preferences for ease of report execution
• Automatically email reports
• Export to email, PDF, Word, Excel

General System Features

• Easy-to-Use
  • Multi-lingual
  • Multi-tabbed interface
  • Customizable menus and workflows
• 3rd Party System Integration
  • Real-time integration – synchronization between our system and 3rd party systems can occur in real-time as we are able to accept or push date in real-time.  Some 3rd party systems are not capable of this approach, but we can still integrate in near-real-time (typically seconds).
  • Data Bridge capable of importing and/or exporting from virtually any system.  Our Data Bridge uses our powerful data mapping technology to allow us to import or export data in virtually any configuration or layout.
• Event Management
  • Completely customizable Event Management and Scheduling module that gives you the power to:
    • Monitor certain Events within the System (account creation, account status, transactions, login failures, etc.) and take specific Actions when those events occur
    • Configure Actions to run based on a schedule you define
  • Examples:
    • Schedule automated daily delivery of an Accounting report (with pre-defined report criteria) directly to your mailbox
    • Setup notification to be automatically contacted by email or text message when a certain inmate is being released OR the cash box in the Lobby Kiosk is full
    • Automatically charge Site Charges daily to a selected groups of Inmates
• Security
  • Powerful Role-based Security
  • Smart Card
  • Signature and Facial Image Capture
  • Facial Detection
  • Encryption
  • Audit Trail
• Technology
  • n-tier .NET Enterprise Solution
  • Smart Client and Web Services
  • Automated Upgrades
  • Scalable