When our first Kiosk Solutions were deployed in 2003 we knew that we had to build a Solution that was designed, from the ground-up to be a fully integrated On-line Live Solution. eXpress was the first Solution in the Correctional market to provide a TRUE 24x7x365 real-time integrated system between Correctional Facilities, Vendors, Inmates, and the Public - eXpress Inmate Kiosk, Web and Corrections Solutions are:
- Service-based - our Software as a Service (SaaS) model reduces up-front costs and Total Cost of Ownership (TCO)
- Fully integrated true Real-Time Solution - we included Kiosk, Web, and Phone concepts in our original Solution design to ensure tight integration - all components of our Solution work together in real-time so the moment a transaction is posted on a Kiosk you can report on it!
- Flexible for a Best-fit Solution - choose from dozens of Solution modules to get exactly the Solution to meet your needs
- Easy-to-use - Wizards, multi-lingual interfaces, favorite lists, and natural searches all make our Solutions incredibly easy to use - so you don't need to be a Chartered Accountant to know how to post a transaction, nor a computer programmer to buy Commissary from a Kiosk
- Multi-Site - the perfect Solution for single sign-on access across multiple Sites, all controlled by our very flexible security model and detailed security audit trail
- Multi-Vendor - not only are we not tied to a specific vendor, our Solutions support the use of multiple vendors
Typical Software is targeted at a single group of Users with a single interface (either Windows PC or browser) and so the features are designed for that specific interface and user group. However, the eXpress Solution is a matrix that targets multiple groups of Users across multiple points of service with a wealth of features available to all.